Element Pools and Spas Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our advertising, marketing campaigns, and digital platforms. This Privacy Policy outlines how we collect, use, store, and protect your personal information, as well as your rights regarding your data.
By engaging with our advertisements, submitting information through our campaigns, or using our services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information voluntarily provided by consumers:
Personal Identifiers: Name, phone number, email address, postal address, social media handles.
Contact Information: Email and telephone number for communication and marketing purposes.
Device & Technical Data: IP address, device type, operating system, browser type, and website usage data.
Marketing Preferences: Opt-in consent, communication preferences, and engagement history.
We do not knowingly collect data from children under the age of 13 in compliance with COPPA.
3. How We Use Your Information
We may use the collected information for the following purposes:
To provide relevant advertising and marketing content.
To contact you in response to your inquiries or with promotional offers
To analyze and improve our campaigns and services.
To comply with legal obligations.
To prevent fraud and ensure the security of our systems.
4. Legal Basis for Collection
All personal data collected is done so voluntarily and in accordance with applicable federal and state laws. By submitting your information, you consent to its use as outlined in this Privacy Policy.
5. Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging platforms, is permitted only as necessary to provide services. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Your Privacy Rights
Depending on your state of residence, you may have the following rights:
Access: Request the personal data we hold about you.
Correction: Request corrections to inaccurate information.
Deletion: Request that we delete your personal data, subject to legal exceptions.
Opt-Out: Opt out of marketing emails or text messages.
To exercise these rights, contact us at: info@elementpoolsfl.com
To unsubscribe from marketing emails, use the “unsubscribe” link provided in the message.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
8. Security of Information
We implement appropriate technical and organizational measures to safeguard your information, including encryption, firewalls, and access control protocols.
9. Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to collect browsing behavior and usage analytics. You can modify your browser settings to decline cookies or notify you when a cookie is being placed.
10. Third-Party Links
Our campaigns and platforms may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.
11. State-Specific Disclosures
California Residents: Under the California Consumer Privacy Act (CCPA), you have the right to request details about the information we collect, use, disclose, and sell. We do not sell your personal information.
Virginia, Colorado, Connecticut, and Other State Residents: Similar rights may apply under state privacy laws. Contact us for requests or questions.
12. SMS Communications and Consent
By providing your phone number through the contact form on our website at https://elementpoolsfl.com/contact/, you consent to receive text messages from Element Pools and Spas Inc.. Consent is provided by selecting the SMS consent checkbox(es) for marketing and/or non-marketing communications when submitting your information.
SMS messages may include appointment confirmations, project updates, service notifications, customer support responses, and promotional offers. Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@elementpoolsfl.com. Consent to receive SMS messages is not required as a condition of purchasing any services.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The “Effective Date” at the top indicates when it was last revised. We encourage you to review it regularly.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us at: info@elementpoolsfl.com
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. Element Pools and Spas Inc
